At Raja86, your privacy is not merely a legal obligation – it is a responsibility we take seriously every day. This page clearly explains how we collect, use, store, and protect the personal data of every one of our members in Malaysia.
Six key points outlining how Raja86 safeguards the privacy and personal data of every Malaysian member.
All data transmitted between your device and Raja86's servers is protected by 256-bit SSL encryption — the same industry-leading security standard used by Malaysia's major banks such as Maybank and CIMB. This means your login credentials, deposits, withdrawals, and personal data all travel through a fully encrypted channel that cannot be intercepted by any third party.
Raja86 has never and will never sell, rent, or share our members' personal data with any third party for marketing purposes without your explicit consent. Your data is used solely for the operational purposes of the Raja86 platform itself — managing accounts, processing transactions, providing customer support, and meeting relevant legal compliance requirements.
Raja86's Privacy Policy is drafted and enforced in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). This ensures your rights as a Malaysian user are fully protected under applicable local law. We comply with all PDPA requirements, including data collection purposes, usage limitations, and data subject access rights.
As a Raja86 member, you have the full right to request access to the personal data we hold about you, to request correction of inaccurate data, and to request deletion of your data where there is no legal obligation for us to retain it. Each request will be processed within 14 working days. Contact us at support@raja86.best to submit a data-related request.
All financial transaction data at Raja86 — including deposits via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX through Maybank2u or CIMB Clicks — is processed through secure, PCI DSS-compliant payment gateways. Raja86 does not store your full credit card or bank account details on our servers.
Raja86's cybersecurity team monitors all our systems and infrastructure continuously, twenty-four hours a day, seven days a week. Any unauthorised access attempts, suspicious activity, or potential data breaches will be detected and addressed promptly. Members will be notified in the event of a security incident that affects their data.
Raja86 is fully committed to protecting the privacy of every member who uses our platform. This Privacy Policy explains in detail how Raja86 collects, processes, stores, uses, and safeguards your personal data while you use our online betting platform — whether through the website, mobile app, or any other channel provided by Raja86.
By registering as a Raja86 member or continuing to use our platform after this Privacy Policy is published or updated, you are deemed to have read, understood, and agreed to all terms in this document. If you do not agree with any part of this policy, you are advised to stop using the Raja86 platform and contact our team to close your account.
This Raja86 Privacy Policy is designed to comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and internationally recognised data protection principles. We take your rights as a Malaysian user seriously and are committed to ensuring your data is always handled in a transparent, responsible, and secure manner.
Note: This Privacy Policy applies only to data collected directly by Raja86. It does not cover the privacy practices of any third-party websites you may visit through links on our platform.
Raja86 collects various categories of personal data from our members. This data is gathered through the registration process, platform usage, financial transactions, and your interactions with our customer support team. The categories of data we collect are as follows:
Registration & Identity Data:
Identity Verification Data (KYC):
Financial & Transaction Data:
Technical & Usage Data:
Raja86 uses the personal data collected solely for legitimate purposes necessary to operate our platform. The following are the primary purposes for which your data is used at Raja86:
Important: Raja86 will not use your data for any purpose beyond those stated above without first obtaining your explicit consent.
Raja86 does not sell, rent, or share members' personal data with third parties for their own marketing or commercial purposes without your explicit consent. However, there are limited circumstances in which data sharing may be necessary:
All third parties who receive data from Raja86 are bound by strict data protection agreements and are required to handle that data in accordance with security standards equivalent to those of Raja86. We conduct regular reviews of all our third-party providers to ensure ongoing compliance with our privacy policy.
The security of your personal data is Raja86's highest priority. We continuously invest in the latest security infrastructure and practices to protect your data against unauthorised access, disclosure, alteration, or destruction. Key security measures we have implemented include:
While we take all reasonable steps to protect your data, no security system can guarantee absolute protection. In the event of a security incident involving your personal data, Raja86 is committed to notifying you in a timely manner as required under Malaysia's PDPA.
Raja86 retains your personal data only for as long as necessary for the purposes set out in this policy or as required by applicable law. Our general data retention guidelines are as follows:
| Data Category | Retention Period | Reason |
|---|---|---|
| Active Account Data | Throughout the active account period | Required for account operations |
| Financial Transaction Records | 7 years after the transaction | Malaysian tax compliance & AML requirements |
| KYC Documents | 5 years after account closure | PDPA requirements & AML legislation |
| Game Activity Logs | 3 years | Dispute resolution & audits |
| Support Communication Records | 2 years | Reference and quality improvement |
| Technical Data & Logs | 90 days | Technical troubleshooting |
Once the designated retention period has elapsed, your personal data will be securely deleted or anonymised by Raja86 in accordance with approved data deletion procedures.
Raja86 uses cookies and similar tracking technologies to enhance your experience on our platform and ensure proper functionality. The following outlines the types of cookies we use:
You can manage your cookie preferences through your web browser settings or via the cookie settings panel within the Raja86 platform. Please note that disabling essential cookies may affect the platform's functionality.
As a Raja86 member and as an individual protected under Malaysia's PDPA, you have important rights concerning your personal data. Raja86 is committed to respecting and facilitating the exercise of these rights:
Raja86 fully recognises and respects the following rights you hold as our member under Malaysia's PDPA.
You have the right to request a copy of all personal data Raja86 holds about you at any time. Requests will be processed within 14 business days. Contact support@raja86.best with the subject line "Data Access Request".
If any of your personal data held by Raja86 is inaccurate or out of date, you have the right to request a correction. Log in to your account and update your profile information, or contact our support team for corrections that require additional verification.
You may request that Raja86 delete your personal data where there is no legal requirement for us to retain it. Please note that financial transaction records must be kept for the period stipulated under Malaysian law.
You have the right to object to the processing of your data for specific purposes such as direct marketing. To opt out of Raja86 marketing communications, use the unsubscribe link in our emails or contact the support team.
In certain circumstances, you have the right to request that Raja86 restrict how we process your data – for example, while we are verifying the accuracy of your data or processing your objection to its use for a specific purpose.
You have the right to receive your personal data in a structured, machine-readable format. Raja86 provides account data exports in a suitable format upon request submitted via email to support@raja86.best.
How to Submit a Privacy Request: Send an email to support@raja86.best with the subject line "Privacy Request – [request type]". Please include your full name and Raja86 account number to help us process your request efficiently. All requests will be acknowledged within 24 hours and resolved within 14 business days.
The Raja86 platform is strictly for individuals aged 18 and above. We do not knowingly collect personal data from individuals under the age of 18. Should Raja86 discover that personal data of a minor has been collected, we will take immediate steps to delete that data and close the relevant account.
If you believe a minor has registered on Raja86 or that a child's data has been collected without parental or guardian knowledge, please contact us immediately at support@raja86.best. Raja86 takes child protection very seriously and will respond promptly to any such reports.
Raja86 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data processing practices, new legal requirements, or improvements to how we protect your privacy. The following outlines how we handle such amendments:
We encourage you to review Raja86's Privacy Policy periodically, especially after receiving a change notification from us.
If you have any questions, concerns, or requests regarding your privacy and personal data protection at Raja86, our privacy team is here to help:
For requests involving data access, correction, or deletion, please include your registered full name, Raja86 account number, and a clear description of your request to ensure fast and accurate processing.
Complaints to Authorities: If you are unsatisfied with how Raja86 has handled your privacy request, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia in accordance with the procedures set out under PDPA 2010.
Answers to the most frequently asked questions by Malaysian members about privacy and data protection at Raja86.
Read Raja86's other policy documents for a comprehensive understanding of your rights and responsibilities as a member.
The complete terms of use for the Raja86 platform, covering account policies, bonuses, deposits, withdrawals, Sports Betting, and casino games.
Read Terms & Conditions →A complete guide to responsible gambling management tools at Raja86, warning signs of problem gambling, and support resources available in Malaysia.
Read the Guide →Answers to the most frequently asked questions about accounts, payments, bonuses, games, and privacy at Raja86.
View All FAQs →Raja86 takes the responsibility of protecting our members' personal data seriously. This Privacy Policy reflects our genuine commitment to transparency, security, and respect for every member's privacy rights. We continually strive to maintain the highest standards of data protection and improve our practices in line with the latest technological developments and legal requirements.
Your trust is Raja86's most valued asset. By entrusting your personal data to us, you place a responsibility on us that we do not take lightly. If you have any concerns about how we handle your data, please do not hesitate to reach out to us.
Contact our privacy team: support@raja86.best